Refund Policy

Thank you for shopping with Chaman Collection. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.

1. Eligibility for Refunds

You may request a refund for items purchased from our website under the following conditions:

• The item is unused and in its original condition, with all tags and packaging intact.
• The request for a refund is made within 10 days of receiving your order.

2. Non-Refundable Items

The following items are not eligible for a refund:

• Sale items (unless otherwise specified)
• Gift cards
• Items marked as final sale

3. How to Request a Refund

To initiate a refund, please follow these steps:

• Contact Us: Email us at Contactus@chamancollection.com or call us at 7838316682 with your order number and reason for the refund.
• Return the Item: We will provide you with instructions on how to return the item. You are responsible for the return shipping costs unless the item is defective or the wrong item was sent.
• Pack the Item: Ensure that the item is securely packed to avoid damage during return shipping.

4. Processing Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

5. Exchanges

If you would like to exchange an item for a different size or color, please contact us at Contactus@chamancollection.com. We will guide you through the exchange process.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Us

Thank you for choosing Chaman Collection. We appreciate your business.